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Privacy Policy

Last Updated: November 17, 2025

At SaltLight Candles, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website hosted on the Wix.com platform, make a purchase, or communicate with us.

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By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that helps us provide a smooth, personalized experience when you browse or shop with SaltLight Candles.


a. Personal Information


When you place an order, sign up for our newsletter, or contact us through our site, we may collect:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely through third-party providers such as Wix Payments, PayPal, or Stripe)


b. Non-Personal Information

 

  • We may also automatically collect non-identifying information through Wix, including:

  • Browser type and operating system

  • Device and network information

  • IP address and approximate location

  • Pages viewed, time spent on site, and referring URLs


This helps us analyze performance and improve your experience.

2. How We Use Your Information

We use the information we collect to:

 

  • Process and fulfill your orders

  • Communicate order updates and customer support responses

  • Send newsletters, promotions, or product updates (only if you opt in)

  • Improve our website’s performance and functionality

  • Comply with any applicable laws and regulations

3. How Wix Handles Your Information

Our website is hosted on the Wix.com platform, which provides us with an online e-commerce infrastructure. Your data may be stored through Wix’s data storage, databases, and general applications, all of which are secured behind firewalls.

 

Wix stores your data on secure servers located in multiple global locations (including the U.S., Ireland, Japan, and Israel) and complies with international privacy standards such as GDPR and CCPA.


Payment gateways offered through Wix (such as Wix Payments, PayPal, or Stripe) adhere to PCI-DSS standards to ensure your payment data is processed securely.

4. Cookies and Tracking Tools

Wix uses cookies and other tracking technologies to:

  • Maintain your shopping cart

  • Improve site performance and analytics

  • Remember your preferences and login details

  • Provide relevant content and advertisements

 

You can manage or disable cookies through your browser settings. However, doing so may limit some site functionality.


To learn more, you can review Wix’s Cookie Policy.

5. Sharing Your Information

We do not sell or rent your personal information.


We may share your data only with:

  • Service providers who help us process payments, fulfill orders, or send marketing emails

  • Wix and its trusted third-party partners for hosting, analytics, and technical support

  • Legal authorities, if required by law or to protect our rights

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All third parties are required to maintain strict data protection standards.

6. Data Security

We and Wix use SSL (Secure Socket Layer) encryption to protect your data during transmission.
While no online platform can guarantee absolute security, we take every reasonable step to protect your personal information against unauthorized access, loss, or misuse.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent for marketing communications

  • Request a copy of the data we hold about you

 

To make any such requests, please contact us at saltlightcandlesco@gmail.com 

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy (such as completing orders or complying with legal obligations).
Once data is no longer needed, we securely delete or anonymize it.

9. Children’s Privacy

Our website and products are not directed toward children under 13. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us so we can remove it.

10. Updates to This Policy

We may update this Privacy Policy as our practices or legal obligations change. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:


📧 saltlightcandlesco@gmail.com 

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